A report released by Deloitte in 2020 talks about convenience as the “new battleground”, with convenience defined by contactless shopping, on-demand fulfilment and availability of inventory.
Convenience has been referred to as ‘the new battleground’, with findings suggesting that consumers are willing to pay a premium for convenience.
A 2020 Deloitte report talks about convenience as the “new battleground”, with convenience defined by contactless shopping, on-demand fulfilment and availability of inventory.
A 2020 Deloitte report talks about convenience as the “new battleground”, with convenience defined by contactless shopping, on-demand fulfilment and availability of inventory. And while convenience is increasingly important, industry experts believe it has to go hand in hand with value.
Businesses’ interactions with their customers have changed dramatically over the last couple of years.
A 2020 Deloitte report talks about convenience as the “new battleground”, with convenience defined by contactless shopping, on-demand fulfilment and availability of inventory.
Businesses’ interactions with their customers have changed dramatically over the last couple of years.
Convenience, as defined by contactless shopping, on-demand fulfilment and availability of inventory, is a loaded term and a concept most brands will claim they offer in some shape or form.
By developing a customer engagement strategy that puts the consumer at the centre of all decisions, businesses can maintain brand relevance and cultivate stronger loyalty.
Businesses’ interactions with their customers have changed dramatically over the last couple of years.
Businesses’ interactions with their customers have changed dramatically over the last couple of years. A
Businesses’ interactions with their customers have changed dramatically over the last couple of years.
